FAQ

What is FSC?

The Forest Stewardship Council® (FSC®) is a global, not-for-profit organization dedicated to the promotion of responsible forest management worldwide. FSC defines standards based on agreed principles for responsible forest stewardship that are supported by environmental, social, and economic stakeholders. To learn more, visit www.fsc.org

FSC® helps take care of forests and the people and wildlife that call them home.
By choosing a FSC-certified product, you help take care of the world’s forests by supporting responsible management of the world’s forests.

Wallpaper Instructions & Care

While we have made every effort to accurately portray the colours of our wallpaper on our website, the actual colour may vary slightly. Please keep in mind that the lighting in your room may also affect the overall look. To ensure you are completely happy with your wallpaper, we recommend ordering a wallpaper sample before making your final purchase.

Please use the hanging instructions on the reverse of the Wallpaper roll label.

Please ensure that all your wallpaper rolls have the same batch number on arrival. You must inspect your Wallpaper for any faults or flaws before hanging, upon receipt of your order, and let us know within 48 hours of receipt if there are any problems.

We cannot be responsible for replacing any wallpaper after it has been hung.

If unsure how to proceed at any point, please feel free to contact us.

For optimum results use a high quality pre-mixed adhesive and follow manufacturer’s instructions. We recommend Solvite extra strong wallpaper adhesive or any other high quality wallpaper paste.

Wallpaper Care

If your wallpaper gets marked in any way, you can gently wipe it with a damp cloth. Do not apply too much water to the cloth and do not wipe too vigorously or the wallpaper may get damaged.